Returns & Exchanges
At Gatta, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your hosiery or apparel doesn't meet your expectations, our streamlined process ensures a quick resolution.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a unique RMA number.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition for hygiene purposes.
Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or scheduled pickup point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund back to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing