Frequently Asked Questions
Everything you need to know about shopping with Gatta.
What shipping methods do you offer and what are the costs?
We offer standard and express shipping worldwide. Shipping costs are calculated at checkout based on your location, with free standard shipping available on orders over $75.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy for fashion items?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all original tags attached.
Which payment methods are accepted at Gatta?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I ensure I choose the right size?
Detailed size guides are available on every product page. We recommend measuring yourself and comparing your results to our charts to find the perfect fit.
Are your products ethically manufactured?
Yes, Gatta is committed to sustainability and ethical production. We work exclusively with certified factories that ensure fair wages and safe working conditions for all employees.